Receptionist

Receptionist

 

We are currently recruiting for an receptionist to join successful resort. The candidate we are looking for will have an energy and enthusiasm for the industry and possess a willingness to be part of a dynamic team.

 

Reporting to the front office manager, the friendly and welcoming receptionist will play a vital role in the resort.

Key Responsibilities:

  • To carry out all Reception duties, working as part of the Front Office Team (reception and reservations)
  • To ensure complete guest satisfaction at all times through the prompt handling of guest queries in a friendly and efficient manner
  • To answer the switchboard as per our company standard operating procedures
  • Facilitate efficient and effective communication between departments.
  • Abide by the policies and procedures set out by the company
  • To ensure a first class service for our guests at all times
  • To assist in any other duties as set out by management
  • To promote and cross sell the resort’s facilities at all times
  • To ensure cash handling and billing procedures are complied with at all times
  • To be flexible with regard to working hours in order to handle any unexpected requirements
  • To play a vital role in ensuring all guests receive a genuine experience

The ideal candidate for this position:

  • Have previous experience in a similar role
  • Have a working knowledge of Microsoft Office
  • Experience using HotSoft or other pms systems would be an advantage
  • Be courteous and focused on providing a consistently high standard of service
  • Must be a team player with the ability to multi task
  • Possess excellent communication and interpersonal skills
  • Excellent level of spoken and written English

For further information contact Maria on 094 9029944 and email CV maria@arconrecruitment.com

Your Recruitment Consultant is Maria

Maria
Maria is a Senior Recruitment Consultant with Arcon Recruitment. Maria is responsible for developing relationships with new and existing companies and assisting them with all aspects of their recruitment requirements.